The game doesn't work
Clear your web browser's cache. There might be damaged files in the cache, which causes troubles with game loading. It is a common recommendation, to clean the cache, but it is surprisingly often helps people get back into the game.
Also we recommend to decrease load of your internet connection and check the equipment (network adapter, wi-fi router, switch or other).
Game hangs up or turns to black window
Please update Flash player for your web-browser
How to save a log?
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