I have passed all levels. When will new levels be available?
We usually update the game and add new levels at least once a month. Each update is checked and tested by the game market, that is why we can't tell the exact date when it will be available for players
May I use my Google Play or a social network account, other than Facebook to save my in-game progress?
Currently the App can only use your Facebook account data to save your progress. You may sign in with your Apple account as well if you are playing on iOS.
We are working on adding other methods of authorization to the game
I have made a purchase, but didn’t receive in-game currency and/or powerups. What should I do?
Please write us a message either using the Support button in the game or directly to support@nevosoft.com
Please note, that we don’t manage refunds directly. If you need a refund, you may manage it yourself via GooglePlay
Should you need an assistance in accruing in-game resources, such as Diamonds,
please be sure to be connected to 'Facebook' or signed in with Apple (for iOS players) from within the game
Do you provide support in my language?
We are sorry, but due to limited resources we only provide support in English.
You can contact us in another language and we'll do the best to understand your request correctly, but the response you get from us will be in English
How to remove my personal data from the App?
When you log into a social network from the game, the game creates an impersonal id used to synchronize your progress between mobile devices. No personal data (e.g. your last name or avatar) saved!
I would like to look at the Privacy Policy and Terms of Use
You can find this information here
(!) Should you need an assistance in accruing in-game resources, such as Diamonds, please be sure to be connected to 'Facebook' from within the game